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Russian Watch Warranties

Russian Watch Warranties

IMPORTANT UPDATE:

Our authorized repair facility for both warranty and non-warranty repairs is Delman Watch Service.  You do not need to contact us directly about your repair item.  You can either visit www.delmanwatchservice.com or call them at 401-946-5158.  They will provide you with instructions for shipping your watch for repair and handle everything from there.  Should questions or concerns arise, we are happy to address them, but Delman Watch is set up to handle all our repairs from start to finish.

Click here to register your warranty: WARRANTY REGISTRATION

WATCHES WARRANTY

As a authorized retailer for the Détente Watch Group, we follow these warranty guidelines:

Two Year Limited Watch Warranty

  • Every Détente watch is guaranteed by Détente Watch Group, LLC
  • This guarantee is valid at Détente Watch Group, LLC and not at the place of purchase. Please do not return watches to your retailer.
  • Détente Watch Group guarantees new watch movements for two years from the date of purchase against defects in material and workmanship.
  • Please note that this warranty does not cover the case, bracelet, strap, crystal, battery, or crown of the watch. This warranty gives specific legal rights, and there may be other rights, which vary from state to state.

If a Détente watch should require service during or after the period of warranty, please do the the following:

  • Go to www.delmanwatchservice.com, or call 401-946-5158. For warranty repairs, you will need a copy of your original purchase receipt to validate the date of purchase.  There are no exceptions to this requirement.
  • This warranty will no longer be valid if this watch has been tampered with, taken apart, wet, or repaired by anyone but Détente  and Delman Watch Service. In the case of water resistant watches, cracking of the crystal or loosening of the watch case back and/or the watch crown, will invalidate this warranty.

We hope this will make your warranty and non-warranty repairs speedy and easy.

Thanks!