Shipping of Watches
Russia2all.com ships from Connecticut, USA via USPS. Orders for in stock items received before 2 pm EST, Monday - Friday are processed the same day and shipped within 24 to 48 hours. If this is not possible due to unforeseen circumstances, we will contact you within that timeframe. Your shipping options, average delivery time, and shipping cost are listed when you begin the checkout process. You may select the method you prefer.
We have four availability options on our watches. Products that show "in stock and ready to ship" are in stock and will ship within 24 to 48 hours. Those marked 7 to 14 days or 14 to 21 days will be ordered immediately upon your ordering. The time frames are based on our past experience of how long it will take for the watch to arrive for shipping. This may not be exact and we work hard to be toward the shorter end of the window.
If you pay with a credit card, we will only charge your card after the watch is on the way to us or a deposit if we agree to this at the time of order. PayPal payments, obviously, will be transferred to us immediately. Our fourth option is for pre-order items that are not in stock at the manufacturer at the time of your order. A specific time will be posted. Anything marked "special order" we may be able to get but we are not certain and will look into it upon your inquiry.
We currently ship all items to the following countries (if your country is not listed, please contact us and we will see if we can arrange shipping there):
Armed Forces (General), Armed Forces Americas, Armed Forces Pacific, Armed Forces Middle East (Afghanistan, Iraq, Pakistan, ect.), Albania, American Somoa, Antarctica, Antiqua and Barbuda, Argentina, Armenia, Aruba, Australia, Azerbajan, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bhutan, Bonsnia and Herzegowina, Bouvet Island, Brazil, British Indian Ocean Territory, British Virgin Islands, Brunei, Bulgaria, Canada, Cape Verde, Cayman Islands, Chile, China, Christmas Island, Cocos Islands, Cook Islands, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Eqypt, Estonia, Falkland Islands,
Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guam, Hong Kong, Hungary, Iceland, India, Indonesia (Western Union Only), Israel, Ireland, Iraq (armed forces), Italy, Jamaica, Japan, Jordon, Kazakhstan, South Korea, Laos, Latvia, Liechtenstein, Lithuania, Luxemburg, Macau, Macedonia, Malaysia, Mali, Malta, Marshall Islands, Martinique, Mexico, Micronesia, Moldova, Monaco, Morocco, Nepal, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Norfolk Island, Northern Mariana Islands, Norway, Pakistan (armed forces) , Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, Saint Lucia, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal,
Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, Spain, Sri Lanka, St. Helena, St, Kits and Nevis, St, Svalbard, Pierre and Miquelon, St. Vincent and The Greadines, Sweden, Switzerland, Taiwan, Thailand, Trinidad and Tobago, Ukraine, United Arab Emirates, United Kingdom (Great Britain), United States, US Virgin Islands, Uruguay, Vatican City, Venezuela, Vietnam, Wallis and Futuna Islands, Yugoslavia.
Again, if your country isn't on the list, please email us with your specific questions, however, we are unable to ship to Nigeria under any circumstances.
To Our International Customers:
Russia2all.com is based in Colchester, CT, USA, but we send our products world wide. The shipping charge reflected by the shopping cart will ensure that your order reaches you.
HOWEVER, you may also be liable for customs fees, once the package reaches your country. You are responsible for these charges - we have no way of controlling or predicting them. Since these policies vary widely from country to country, you are advised to contact your local postal office for more information.
Russia2all.com will not reimburse you for these fees.
Additionally, when ordering from russia2all.com, you are considered the importer of record, and must comply with all laws and regulations of the country in which you are receiving the goods.
All watch products purchased from Russia2all are eligible for return within 21 days from the date of shipping provided they are in the original condition, are returned in the original box with all printed materials associated with the product, and are physically received back to R2A prior to the 21 days being up. Return shipping dates must be planned so R2A receives the watch before the return period is complete. Alerting R2A of plans to return a product on day 21 is not sufficient. No shipping charges will be refunded for returned merchandise. Shipping charges will be deducted from the amount refunded of the ACTUAL amount of the cost of shipping and not based on what was charged for shipping when the order was placed. For all watches priced over $500 in price OR that are marked as ships in 7 to 14 days; 14 to 21 days; or special order we reserve the right to charge a 10% restocking fee for returns. This fee is at our discretion and not automatic.
In the event you purchased your watch during a free shipping or reduced shipping promotional period and return within the 21 days, we will reduce the amount refunded by the actual cost of shipping the watch. The net amount refunded will NOT include our cost for shipping even though we did not charge a shipping fee when shipped.
RMA numbers are not required for a return. However, we do require that we are alerted in advance of shipping and a copy of the original sales receipt must accompany the returned item. Items purchased with a gift item must have the gift item returned as well for a refund of the purchase price of the main item purchased. Otherwise, a fee $21.99 will be deducted from any refund for any gift item kept.